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Nurulco Consulting · Shipping Policy
Nurulco Consulting · Shipping Policy

Shipping Policy

This Shipping Policy explains how we process, ship, and deliver orders from nurulco.com using trusted carriers.

Applies to
nurulco.com
Support
hello@nurulco.com
Last Updated
2026
📦

Processing

1-3 business days

🚚

Tracking

Shared when available

📍

Delivery

Varies by location

⏱️

Support

24-48h response

Quick Summary

✓

We ship using UPS, USPS, and FedEx

✓

Processing begins after payment confirmation

✓

Tracking provided when available

✓

Delivery time depends on location

⚠️ Note: Carrier delays (weather, peak season, service disruptions) are outside our control.
01

Order Processing

Once your order is confirmed, we prepare it for shipment. Processing time may vary depending on product availability and order volume.

  • Processing starts after payment confirmation (or COD confirmation if applicable)
  • During peak seasons, processing may take longer
  • Orders can't be modified once shipped
💡 Tip: Double-check your shipping address and phone number during checkout to avoid delivery issues.
02

Shipping Carriers

We use reliable carriers to ship orders. Carrier selection may depend on destination and package type:

Trusted delivery network for domestic and select routes.
Efficient for many regions and mailbox-friendly deliveries.
Fast, trackable shipping with broad coverage.
📌 Note: We may choose the best carrier for your order based on speed, reliability, and destination.
03

Tracking Information

  • Tracking details are shared once your order is dispatched (when available)
  • Tracking may take some time to update after label creation
  • If you don't see updates, check again after 24 hours
📧 Need help? Email us with your order number for tracking assistance.
04

Delivery Time & Delays

Delivery time depends on:

  • Your location
  • Carrier service level
  • Weather, holidays, and peak-season volume
📦 "Delivered" status? If tracking shows "Delivered" but you didn't receive it, check around your property or with neighbors/building reception first.
05

Incorrect Address / Delivery Issues

  • Customers are responsible for providing accurate address and phone details
  • If an order is returned due to incorrect details, reshipping may require additional fees
  • We are not responsible for delays caused by incorrect/incomplete addresses
⚠️ Important: Contact us quickly if you notice an address mistake after ordering.
06

Lost / Damaged Packages

  • If your package arrives damaged, contact us within 48 hours with photos
  • If a package appears lost, contact us with your order number and tracking link
  • We'll review and assist with next steps (replacement/refund where applicable)
📸 Evidence required: Claims may require supporting evidence (photos, carrier status, delivery confirmation).
07

Contact Us

If you have questions about shipping, please contact us:

Nurulco Consulting

📧 hello@nurulco.com

🌐 nurulco.com

Go to Contact Page →
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